TERMS & CONDITIONS

 

Shipping

All pieces are made to order start to finish in our studio in Seattle, WA unless otherwise noted (in stock). The current turn around is one to two weeks. We will notify you as soon as your order is complete, and ship promptly. We generally ship ground, unless otherwise noted. 

 


Ferdinand's Returns

We stand behind the products we make and will remedy any and all errs on our part. With our products being made to order, we will accept returns for any unused items within 15 days of purchase. If you are unhappy with our product for any reason, please email us. We can trade products if they show little signs of use for a different one. However, we cannot return or trade items that show signs of use or wear (apart from the natural variations of leather), but we will repair anything that is needed. We also will oil your product complementary if it shows any signs of being dry, brittle, or cracking. If your item is unused and you would like return it or send it for oiling, please email us, and send your item to:

1415 NW 49th Street 

Seattle, Wa 98107